Roles · Front office
After-Hours Intake Specialist
Live answering for the evenings and weekends you choose, so a new client who calls after hours reaches a person, not voicemail.
What they handle
- Live answering outside office hours
- Intake facts captured the same way as during the day
- Urgent calls flagged for your attorneys each morning
How it works
- Dedicated to your firm only
- Bilingual: English and Spanish
- Works under your attorneys' direction
- Supervision and quality review included
- Hours: Evenings and weekends you choose
- Flat monthly fee per role
Never
Gives legal advice, discusses fees, evaluates cases, touches client trust funds, or works for another firm.
Talk to us about your firm
A 20-minute call to learn how you work today and which roles would help.